Office Policies
Our Mission
Our team will provide the highest quality orthodontic treatment with state-of-the-art technology in a caring family environment while achieving your perfect smile.
Office Policies
Office Hours
Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 12:30 p.m. (admin hours)
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.
Payment Options
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. For your convenience, we accept Visa and MasterCard. We also offer in-house financing and special discounts for payment in full and for siblings in treatment.
Insurance
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims.
We participate with Delta of Virginia and United Concordia. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.